Support

The Vine Notebook

Common things

It did not read my handwriting well

Open the page, tap Words it read, and fix what it got wrong. The app learns the corrections you make and will get your hand right next time. Flat light and a page filling the frame help most.

I photographed a page of my Bible and the verses came through

The app tries to keep printed scripture out and keep only what you wrote in the margin. It is deliberately cautious — it would rather keep a printed line than throw away something you wrote. Tap Words it read to remove anything you do not want.

Only some of the prayers on a page were answered

Open the page. Each prayer on it has its own tick and its own date. The page itself only counts as answered when every one of them is.

I want to type instead of photographing a page

Tap Write one at the top of Notes or Prayers.

I am getting a new phone

Settings has Back up everything, which produces a single file holding your pages and the photographs. Keep it somewhere safe, then use Restore from a backup on the new phone. If you restore the new phone from an iCloud backup of the old one, your notebook comes across with it.

Something is wrong and none of this covers it

Email the address above. Including a screenshot helps more than anything else.